Terms & Conditions
Welcome to KhaatiFood.com
These Terms and Conditions govern your use of our website and the services we provide. By accessing or using KhaatiFood.com, you agree to comply with and be bound by the following terms. If you do not agree to these terms, please refrain from using our website.
1. Acceptance of Terms
By using this website, you acknowledge and agree to abide by these Terms and Conditions, our Privacy Policy, and any other relevant guidelines that may be posted on the website. KhaatiFood.com reserves the right to update or modify these Terms at any time, and such changes will take effect immediately upon posting. It is your responsibility to periodically review these Terms.
2. Use of the Website
KhaatiFood.com may only be used for lawful purposes. You agree to comply with all applicable local, national, and international laws and regulations while using this website. Engaging in illegal activities or violating the rights of others through our platform is strictly prohibited.
3. User Registration and Account
To access specific features of KhaatiFood.com, you may be required to register and create an account. You must provide accurate and up-to-date information during registration and ensure that your account details remain updated.
You are responsible for maintaining the confidentiality of your account credentials and must notify us immediately if you suspect unauthorized access to your account.
4. Product Availability and Pricing
We strive to ensure that all organic products listed on KhaatiFood.com are available for purchase. However, availability may vary, and we cannot guarantee stock at all times. Prices and product details are subject to change without prior notice.
In case an ordered item becomes unavailable or if there is a pricing error, we will inform you and provide alternatives or issue a refund if applicable.
5. Order Acceptance and Cancellation
Once an order is placed, our team will process it accordingly. However, KhaatiFood.com reserves the right to cancel orders at any time due to reasons such as stock unavailability, payment issues, or suspected fraudulent activities.
Customers may cancel their orders before shipment. For cancellations after order processing or dispatch, please refer to our Cancellation, Return & Refund Policy.
6. Payment Terms
Payments for purchases on KhaatiFood.com must be made using the payment methods listed on our website, including credit/debit cards, online payment gateways, bKash, and cash on delivery (COD).
If paying through an online gateway, customers must ensure the accuracy of their payment details. KhaatiFood.com is not responsible for any issues arising from third-party payment providers.
7. Shipping and Delivery
We aim to deliver orders promptly, subject to product availability and delivery location. Shipping costs and delivery times vary depending on the selected method and destination.
For more details, please refer to our Shipping Policy.
8. Return, Exchange, and Refund
If you are unsatisfied with a purchase or if the product received is defective or incorrect, please refer to our Cancellation, Return & Refund Policy. Items can be returned within the stipulated period if they meet the conditions outlined in our policy.
Refunds will be processed as per our refund policy, and the refund method will depend on the original payment mode.
9. User Content and Conduct
Users may be allowed to post content such as reviews and comments on KhaatiFood.com. By submitting content, you grant us the right to use, modify, and display it for business purposes.
Users must refrain from posting unlawful, offensive, defamatory, or inappropriate content. We reserve the right to remove any content that violates these guidelines.
10. Intellectual Property
All content on KhaatiFood.com, including text, images, graphics, logos, and product descriptions, is protected by intellectual property laws. Unauthorized reproduction, distribution, or use of any content from our website is strictly prohibited.
11. Limitation of Liability
To the fullest extent permitted by law, KhaatiFood.com shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website. This includes but is not limited to loss of profits, data, or business interruption.
12. Indemnity
You agree to indemnify and hold harmless KhaatiFood.com, its affiliates, employees, and agents from any claims, damages, or liabilities resulting from your use of the website or violation of these Terms and Conditions.
13. Privacy and Security
We are committed to safeguarding your personal information. For details on how we collect, store, and use your data, please refer to our Privacy & Cookies Policy.
14. Governing Law
These Terms and Conditions shall be governed and interpreted in accordance with the laws of Bangladesh. Any disputes arising from these Terms shall be resolved under the jurisdiction of the courts in Bangladesh.
15. Termination
KhaatiFood.com reserves the right to suspend or terminate user access at any time without prior notice if a violation of these Terms and Conditions occurs or if activities deemed harmful to the platform or other users are detected.
16. Contact Us
For any queries regarding these Terms and Conditions, please contact our support team:
KhaatiFood.com Customer Support
Email: [support@khaatifood.com]
Phone: [+880 1644628989]
Website: [www.khaatifood.com]
By using KhaatiFood.com, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.